• Required No. of Employee's : 1
  • Salary : 0.00
  • Duration of Employment : 19/04/2026
  • Prefered Sex : Male/Female
  • Sector of Vacancy : yes

Qualification/Work Experience :

  • 6 year experience

Job Description:

  • INSTALLATIONS COORDINATOR

    CARDIFF/HYBRID

    23,500 + 10% BONUS

    FULL-TIME, PERMANENT

    We have a great opportunity for an enthusiastic individual to work as an Installations Coordinator. Our client is a worldwide distributor of products, services, and supplies for the healthcare sector.

    As an Installations Coordinator, you will be responsible for providing excellent communication, co-ordination and support to customers to ensure that any issues arising from installation are dealt with quickly and efficiently to improve customer satisfaction and minimise business impacts and reduce escalated complaints.

    Responsibilities:

    As an Installations Coordinator, you will be:

    • Communicating clearly and effectively through various mediums, ensuring the customers issues post install are booked quickly and efficiently.
    • Optimising the use of Engineers time through careful planning and correct allocation of resources to ensure a prompt resolution
    • Instructing external carriers to arrange transportation of goods
    • Tracking deliveries, obtaining proof of delivery, investigating missing or damaged parcels and arranging collection of items.
    • Logging and resolving post install issues, liaising closely with the Sales Support Team.
    • Providing trends and reporting on Post install issues and make recommendations on how the process can be improved and point of failure can be addressed
    • Accurately recording all communications and actions into the CRM system

    Requirements:

    To be considered for the role of Installations Coordinator you must have:

    • Previous experience within a Coordination or Phone-Based Customer Service/Complaints environment
    • Excellent problem solving skills
    • IT literate with knowledge of Microsoft Office
    • Excellent communication and relationship building skills
    • Highly organised and able to multi-task

    So, if you are interested in becoming an Installations Coordinator, then apply with your CV today.

    Why miss out? Apply now!

    Do you have experience within a coordination or administration role?

    Do you have phone based customer service or complaints experience?

    Do you have problem-solving experience?

Employer : Advice 247 Ltd

Location : Imperial Business Centre 10-17 Seven Ways Parade Woodford Avenue Ilford IG2 6JX